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The percentage of buses that depart time points no more than one minute early and no more than five minutes later than scheduled.
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Average miles traveled between mechanical problems that result in a service disruption of greater than ten minutes.
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Average number of customer complaints per 100,000 boardings.
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Average number of passenger boardings on AC Transit buses during a weekday (CAD/AVL system transition could affect actual values).
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Annual ridership (Fixed-route service)
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Cash, Clipper and pass revenues earned from carrying passengers in regularly scheduled service.
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The total percentage of actual Service Operated Trips measured against the Planned Trips. Please click here for details.